❓ Frequently Asked Questions 🔹 How do I book a property on GoStayBnB? Simply choose the property you like, check availability, and click “Book”. Secure payment is made online. You’ll receive a confirmation email shortly after. ⸻ 🔹 When and how is the payment processed? The full amount is charged at the time of booking confirmation. The security deposit is held as a pre-authorization via our payment partner Stripe — it is not charged upfront. ⸻ 🔹 What does the booking price include? The price includes the accommodation, end-of-stay cleaning, and support during your stay. Extra services may be available depending on the property (mid-stay cleaning, concierge services, etc.). ⸻ 🔹 Can I cancel my booking? Yes, cancellation policies vary by property. You can view the specific cancellation terms in each listing before confirming your booking. ⸻ 🔹 How can I contact customer support? Our team is available 7 days a week via email or through the contact form. Priority support is provided to guests during their stay.